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Donna Carlin has 31 years of experience in the travel industry. She is a certified Destination Specialist travel agent, and specializes in group travel, as well as FIT (Flexible Independent Travel).Donna was born in Jersey City, NJ. Graduated Jersey City State College with a dual degree in Mathematics & Education. She taught high school & college Math for several years before starting her family. Her love for travel is what prompted her into the travel industry, where she is dedicated to helping people plan a vacation of a lifetime. She believes in helping her clients, whether a group, family, couple, or individual, create a customized vacation package that suites their particular interests and tastes. This includes arranging their accommodations, extra amenities, special services, dining options, and planned excursions.
Donna opened Stepping Out Travel Services LLC on April 27, 2005 as a one woman team! With the support of her son, Tony a Business Development manager and her daughter, Mandee, an Art Therapist, Stepping Out Travel grew. As of January 2013, Donna’s business has grown to a team of 13. Stepping Out Travel Services was voted ‘Best or one of the best’ travel agencies 2008 – 2018. The business has grown and so has its reputation.
As owner, Donna provides business support and education for her team. She also has served as President of the Association of Central Jersey Travel Professionals 2008-2010. She has developed a Home Based Agent support group providing local HB agencies training, education & ideas to develop their own successful business. She is a proud member of SKAL (An international group developed to promote the importance of closer relationships among those who strive to develop and promote both national and international travel), ACT( local NJ travel agent & vendor organization), PTANA ( Professional Travel Agent National Association), OSSN ( Outside Sales Support Networking),and served as secretary of NJASTA.
As a Certified Sandals Specialist travel agent, Donna is very familiar with all the accommodations, amenities and services offered by the Sandals luxury vacation resorts. Sandals has over a dozen different all-inclusive resorts in prime tropical locations, such as Jamaica, St. Lucia, Bahamas, Antigua and Barbados. Donna can help her clients plan vacations in any of these Caribbean locations. As a specialist, she can also help clients make arrangements for special services like spa treatments, transportation, and candlelight dinners. She can also make pre-arrangement for special activities, including local tours, water or land sports, adventure tours, scuba diving, or a round of golf. Donna can assist couples in planning and organizing a wedding or honeymoon package at any of the luxury Sandals resorts.
Donna spent her most memorable vacation traveling throughout Europe. She spent several weeks on her own to various Italian cities like Venice, Naples and Capri, as well as traveling through Belgium, Austria, France, Germany and Ireland. She enjoyed touring the many historic locations. This love for independent travel has helped make her a destination expert at helping others plan their own FIT packages. She helps each customer create a specialized itinerary that is based on their specific interests and likes in order to plan a vacation that they will truly enjoy. She assists her clients by making any necessary arrangements, and plans complete an individualized package for each customer.
Donna’s education ACC, Accredited Cruise Consultant and her experience helps her lead the cruise sales. She specializes in all major cruise lines, as well as river cruising.
Whether it is by air, land or sea- Donna will design a vacation of your dreams!
Mandee is the daughter of Donna M Carlin, who founded Stepping Out Travel Services LLC in 2005. She began working in the travel business during her high school and college summers. When she graduated from NJCU, she dabbled in travel while working at Girl Scouts of America. After the birth of Stepping Out Travel, Mandee joined the SOTS team. With over 10 years in the travel industry, Mandee has planned just about any trip which a traveler could dream.
Mandee holds specialist certifications with Sandals, AMResorts,Club Med, RCCL, Princess cruise, NCL cruise,
St Lucia, Jamaica, Hawaii,Grand Cayman, as well as numerous other destinations. Although, Mandee sells all types of travel, she is SOTS Family Travel Specialist.
She became to CEO of Stepping Out Travel Services in 2009 when she moved her office from NJ to Texas. She has changed the face of being an outside agent!
Mandee is definitely a “Specialist in the Art of Travel.”
I’ve been in the industry for over 20 years getting my start with American Airlines as an International Travel Planner, and a Chicago O’Hare Admiral’s Club Representative.
I then did corporate travel planning for VIP Executives and their families with a large pharmaceutical company.
I took some time off to raise my 2 now college age children and went back in the industry to work for AAA as a Leisure Travel Planner and then American Express Global Business as a Corporate Travel Planner.
Through my many travels, I was lucky enough to meet Donna Carlin, the owner of Stepping Out Travel who recognized the value my experience could bring to her agency and offered me an opportunity to operate my own Agency under the Stepping Out Travel umbrella. I currently live in Jupiter, Florida and am now the official representation of Stepping Out Travel in the south.
Although I am experienced in all travel interests, I specialize in Cruising, Caribbean All-Inclusive Resorts and Disney. I’m so excited to meet my new clients and develop working relationships as well as friendships!
I AM A GRADUATE OF GEORGIAN COURT COLLEGE WITH A BS IN BUSINESS AND A DEGREE IN MARKETING.
THE FORMER OWNER OF MIRRAGE TRAVEL FOR 10 OVER YEARS IN BRICK. I DECIDED TO BRING MY KNOWLEDGE AND TALENTS TO THE STEPPING OUT TRAVEL SERVICE TEAM IN 2013 .
I SPECIALIZE IN ALL INCLUSIVE VACATION PACKAGES. I AM A RIU SPECIALIST, WITH ARUBA AS A SPECIALIZED DESTINATION. I OWNED A WATERSPORTS COMPANY IN ARUBA FOR MORE THAN 6 YEARS.
I ALSO DO EVENT PLANNING AND PROMOTIONAL EVENTS. I CAN ORGANIZE A VACATION FOR GROUP TRAVEL, SEAMLESSLY. I PLAN WORK TRAVEL EVENTS, GROUP TRAVEL FOR ORGANIZATIONS, FAMILIES AND SPORTS TEAMS.
AS A CERTIFIED PERSONAL TRAINER, I PLAN HEALTH AND WELLNESS VACATIONS.
AS A COSMOTOLOGIST, I CAN SEND YOU OFF IN STYLE.
I AM YOUR PERSONAL TRAVEL CONCEIERGE WITHOUT THE FEES. I AM DEDICATED TO EACH CLIENT WITH PERSONAL ATTENTION GIVEN TO EVERY BOOKING FROM BEGINNING TO END. I’M NOT A DOT COM, I’M A PERSON JUST LIKE YOU!
I LOVE MY TEAM. WELL, I SHOULD SAY FAMILY OF STEPPING OUT TRAVEL. I AM VERY PROUD THAT WE HAVE BEEN VOTED BEST TRAVEL AGENCY IN OCEAN COUNTY 3 YEARS IN ROW.
Dena Troisi PARTICIPATES AS AN AMBASSADOR IN ELITE TRAVEL INDUSTRY EVENT
Travel Weekly and TravelAge West host top travel advisor at Global Travel Marketplace.
Bricks New Jersey Travel Weekly and TravelAge West are proud to announce that Dena Troisi was selected from among hundreds of applicants to attend the sixth-annual Global Travel Marketplace (GTM) as an Ambassador.
Ambassadors are part of a small, select group of past event attendees who have demonstrated significant growth in both their business and network as a result of first-time attendance in 2018. “The advisors chosen to represent the best in today’s travel business.
The knowledge and experience they offer their clients are second to none, and are undoubtedly enhanced as a result of attending the event,” said Alicia Evanko-Lewis, Senior Vice President of Events, Travel Group, Northstar Travel Group.
Dina spends time staying on top of the ever changing travel industry through ongoing professional development and trainings.
She has been endorsed by her clients on TheKnot.com and has an informative Facebook group where she shares travel information daily to her clients directly.
Most recently, she launched a travel blog where she provides information from training sessions, FAM trips, as well as guest posts by clients who want to share their travel experiences first-hand.
Dina is not only a dedicated travel agent, but also a wife and mother of a wonderful little boy.
OFFICE HOURS: Monday- Friday 10 AM – 3 PM
*****If you email/call outside of office hours, travel quote inquiries will be answered the next business day. Emergent travel needs will be answered, as they always are, ASAP! *****
My name is Paul Kelly. I joined the Stepping Out Travel family a few years ago. Growing up I never really had the chance to travel in my early adult years, like most I would imagine. I was focused on work and responsibilities. However, when I was 21 I was very fortunate to spend 10 months in Hawaii with my father and brother. To me, that trip cannot be expressed by words alone and to this day holds some of my favorite memories. Later in life I met my wonderful partner Tracey, and since then we’ve been traveling everywhere. Together we have shared a boat ride down lazy jungle river in Belize, a walk in a crisp alpine valley nestled in the great Rocky Mountains of Colorado, a little too much sun on a serene tropical beach in St. Kitts, and a little too much to drink at all inclusive resorts in Cozumel Mexico. Together we have seen bears, alligators, capybaras, bald eagles, wolves, moose, monkeys, otters and a variety of other wildlife. These years I have spent traveling have been nothing short of amazing, and after awhile I realized that the most important and meaningful part of traveling is not the destinations, but rather the experiences you create when you get there. That is why I am proud to be a part of Stepping Out Travel, because their main goal is not just our clients satisfaction, or finding the best deals for them, but rather a passion for making dreams come true and creating memories and experiences that will last a life time.
Being married to the boss, I am no stranger to travel. I have always enjoyed traveling. I started marketing Stepping Out’s vacations over 5 years ago. I enjoy researching trips that men like going on. The word got out, to my surprise, I started booking trips for family and friends. I enjoy planning Pub Crawls and fishing trips, whether on land or sea.
My travels include Alaska, England, Scotland, Wales, Germany, Prague, Ireland, St. Thomas, St. Maarten, St. John, Mexico, Aruba, Antigua, Puerto Rico, Barbados, Jamaica, Bermuda and Bahamas. Yes, I do travel the USA trips to Hawaii, California, Nevada,Texas,Tennessee, Arizona,Georgia, North & South Carolina,Orlando area, the Florida Keys, Miami, Charleston, Myrtle Beach, Virginia, Maryland, Vermont, Maine, Massachusetts and West Palm Beach, just to name a few.
I have just retired after 40 years with New Jersey Transit. My goal is to discover the best Micro Brews and plan & execute the best Pub Crawl vacations and fishing getaways.
I am certified as a Marriott Resorts, Jamaica, & Universal Studios Specialist.
I am the father of two but the grandpa to five!
Vacations are what I do best… I definitely can make yours memorable.
I booked my first cruise through Stepping Out Travel back in 2004. I was hooked right away. After many cruises, and a lot of time working as a group leader corralling all my family and friends onto wonderful cruise experiences, Donna approached me and asked about Stepping Up and into being a Stepping Out Travel Consultant. I really enjoyed planning cruises, so why not extend my skills…
I specialize in cruises, especially family friendly Carnival Cruises to all of the exotic, exciting and beautiful destinations they have to offer. I have personally traveled on many cruises, to dozens of ports with Carnival and count Nassau, Belize and Bermuda among my favorite destinations and can say that the time I have spent cruising with my children, my grandkids, family and friends is the time I keep closest to my heart.
I can make your cruise experience one for the memory books, filled with fun, sun, adventure and relaxation!!!
How do you know you love to travel? That’s easy–when travel plans are always on your mind in one way or another and you must do something about it.
As a secondary school teacher, a major goal of mine was to involve my students in the culture of the literature we studied. Of course, there are many ways of doing that. I found travel to be the best extension of the classroom and was thrilled to share that with many groups of students. On trips, especially to England, they experienced firsthand what they had studied in school. My husband and I chaperoned more than a dozen groups of students to Europe, Scandinavia and the USSR. Even now as I run into those students, they tell me what a wonderful experience traveling was for them and most of them have continued to travel as much as possible.
Both my husband, Jim, and I have a real passion for travel and we have shared that passion with our own children and many of our friends. Although we would both admit to being Europhiles, we have enjoyed traveling in the Caribbean, Canada, Alaska, Hawaii and over many of our own United States. Both of us absolutely love cruising and our good fortune is to be retired from full time jobs, allowing us the time to travel.
Helping clients to find travel experiences that answer their needs brings me great joy. Whether it’s a busy, sightseeing, fact-finding trip, a purely relaxing vacation or something in between, I enjoy helping them plan to get the most of their travel time.
Why “step out” with Lauren?
With a passion for destination, a personal understanding of client wants and desires, established
lasting relationships with vacation suppliers, and the ability to offer insight, guidance, and comparisons for hotels/resorts, cities, restaurants, and excursions, I am your vacation designer of choice for all your travel needs.
While I specialize in luxury resorts in pristine locations of Mexico, the Dominican Republic, Jamaica, Aruba and many more exotic locales, I can also offer wide-ranging travel experience with destinations within our very own beautiful country including: Miami, Los Angeles, Las Vegas, the Outer Banks
and of course, the northeastern shoreline. Be where you want to be by “stepping out” with me.
Before I began working for Stepping Out Travel, I was a happy client of Donna’s going on trips to Jamaica, Turks & Caicos, The Cayman Islands, Dominican Republic and Mexico! Donna has created so many memorable experiences for me, that I wanted to take on the challenge myself & join her team of Travel Professionals! I love learning about all of our vacation suppliers, making personal relationships with our hoteliers and representatives, earning certifications as a destination specialist for different islands, and of course going on vacations to exotic wonderful places! Since I’ve been travelling with Donna’s team, I’ve had the opportunity to visit Belize! I visited many areas and worked with the Belize Tourism Board to learn all about the country and its amazing places to visit! I look forward to working with new clients to make their vacation one that will be remembered forever!
I am the Stepping Out Travel webmaster and resident fishing expert.
Upon high school graduation I enlisted in the US Navy and served four years on destroyers primarily in the North Atlantic.
After discharge I began working at Chase Manhattan Bank in a newly formed computer department. This entailed the first automation of the bank’s checking accounts and was my introduction to the electronic age. I remained at Chase for twelve years, ultimately attaining the position of Vice President in charge of computer operations.
Since then I have been self employed in a variety of fields. In 1992 I joined a lifelong friend and began a successful mail-order business. Using my computer background I setup an order entry system and website with online ordering capabilities. By 1996 we maintained a 25,000 sq. ft. warehouse, 28 full time employees, 6,000 inventory items and shipped 150+ orders a day world wide. It was during these years that I first met Donna and Glenn.
After “semi retiring” I began to dabble in web design and hosting. In addition to the Stepping Out website I currently maintain sites for a local restaurant, photographer, fishing tackle shop and am currently in the process of developing a site for children diagnosed with CVI (cortical visual impairment).
In addition to webmaster I am also a licensed charter captain and can assist you in setting up either a fresh or salt water fishing vacation throughout the United States, Caribbean or South America. I have fished the Florida Keys, the Gulf Coast of Florida, Costa Rica, Panama, Cabo, Cape Cod, Montauk, Nova Scotia, The Rocky Mountains and more.
Working with Donna I have learned a lot about the travel industry and hope I can use this to make our customers travel experience not only fun but simple and trouble free.
Hi, my name is Sheri Gould. I once read…….”The goal of life is to die with memories, not dreams.” That simple quote has been what I’ve strived to do. I was bitten with the travel bug as a child and was fortunate enough to acquire a career as a travel consultant. I’ve been afforded the opportunity to experience what most people can only imagine. I’ve traversed the jungles of Thailand by elephant, rode a camel in Morocco, hovered the Mendenhall Glacier in Alaska by helicopter, walked the Great Wall of China, sailed on a sampan in Hong Kong, snorkeled off a catamaran in Hawaii, strolled the Champs D’Elysee in Paris, travelled the Romantic Road in Germany to the fabled Neuschwanstein Castle, and of course reveled in the holiday season in Walt Disney World. I have cherished these travels and so many others………Thanks to Donna Carlin and Stepping Out Travel Services, I’d like TO TURN YOUR TRAVEL DREAMS INTO LASTING MEMORIES!! I look forward to applying my knowledge and experience to your next travel destination. “TO TRAVEL IS TO LIVE” by Hans Christian Andersen. May you always enjoy your WANDERLUST! SHERI